Effective date: September 16, 2026
Who we are and what this policy covers
The Senior Source CT, also known as The Senior Source (“we,” “us,” or “our”), operates seniorsourcect.com. This policy explains how we handle personal information through this website, its inquiry forms, and newsletter signup. It does not replace a separate privacy notice supplied by an insurer, financial institution, or other provider, or any additional notice required for an insurance application or client relationship.
Privacy contact: Telephone (860) 525-0414; mailing address 174 South Road, Enfield CT 06082. You may also request privacy assistance through our contact page. Please identify your message as a privacy request and do not include sensitive identification or account details.
Information collected through the website
- Inquiries: The forms request your name, email address, services of interest, and comments or questions. We also receive any other information you choose to include in your message.
- Newsletter subscriptions: The signup form requests your first name, last name, and email address.
- Technical information: Website hosting, security, and embedded-form providers may receive information such as your IP address, browser and device information, pages or forms requested, timestamps, and interaction or security logs when they deliver their services.
- Cookies and similar technologies: The website and embedded services may use cookies or similar technologies to operate forms, remember preferences, prevent abuse, and support other functions identified below.
How we use information
We treat the information you provide as private and use it only for client communication and support services.
We use inquiry information to respond to questions and communicate about the assistance you request. When you subscribe, we use your subscription information to send the newsletter and manage your email preferences. Technical information supports website and form operation, troubleshooting, and security. Information may also be used to meet applicable recordkeeping obligations, respond to lawful requests, and resolve disputes.
Service providers and other disclosures
The site uses Jotform for embedded forms. Its newsletter signup identifies Constant Contact as the email service provider. Website hosting is provided through WP Engine. These providers process information associated with the services they deliver. See the Jotform Privacy Policy, Constant Contact Customer Contact Data Notice, and WP Engine Privacy Policy for provider information.
We do not share your personal information without your consent.
Cookies and tracking choices
You can manage cookies through your browser settings. Blocking cookies or embedded content may affect form functionality; you can call us if a form does not work. Browser cookie controls alone may not exercise every legal opt-out right.
Email preferences and communications
You can unsubscribe from marketing email using its unsubscribe link, or contact us for assistance. We may retain the minimum information needed to record and respect your choice. An unsubscribe request does not prevent a response to a new inquiry or communications required for an existing service relationship or by law. A website visit or general inquiry does not itself provide consent for unrelated automated marketing calls or text messages.
Sensitive information
Please do not send Social Security numbers, Medicare identification numbers, account or payment details, passwords, or detailed medical information through general website forms. If additional information is needed for a service, ask us how to provide it through the appropriate process. Do not send information about another person unless you are authorized to do so.
Retention and security
Client records are retained for up to 24 months from the date the customer submits the form.
No website, transmission method, or storage system can be guaranteed completely secure. Contact us if you believe information submitted through the site has been misused.
Your privacy requests
Depending on where you live, the applicable law, the type of information involved, and any exemptions, you may have rights to access, correct, delete, or obtain a copy of personal information, or to opt out of specified processing. Contact us using the details above to make a request. We may need appropriate information to verify your identity or an authorized representative’s authority. Do not send identity documents through the general inquiry form unless a suitable process has been arranged.
We will handle applicable requests within the periods required by law and explain any applicable denial or exception. Where a right to appeal applies, contact us through the contact methods above with “Privacy Appeal” and the original request reference. You may also contact your state regulator, including the Connecticut Attorney General. We will not unlawfully discriminate against you for exercising an applicable privacy right.
Children and external websites
This website is intended for adults seeking information about retirement-age insurance and related topics, not for children under 13. If you believe a child has submitted personal information, contact us so we can review and address it.
Links to YouTube, Amazon, insurers, and other external websites lead to services governed by their own notices and terms. Embedded providers may receive technical information when their content loads, even before a form is submitted.
Changes to this policy
We will identify updates by changing the effective date. Where required, we will provide additional notice or obtain consent before materially changing how previously collected information is used. Contact us if you need this notice in an accessible format.